Privacy Policy

Introduction

This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or buy from this store. It applies to this store.

Data controller: Agentically Inc., 1875 Mission St, Ste 103, San Francisco, CA 94103, United States. For any privacy request — access, correction, deletion, or a copy of your data — email support@larkbrands.com. We may update this policy from time to time and will post the new version here with an updated date.

Information we collect

Information you give us

When you place an order or contact us, we collect the details needed to fulfill it and support you.

• Contact & shipping details: Name, email address, shipping address, and any message you send us.

• Order information: The products you buy, order value, and order history.

• Payment information: Your card payment is processed by Stripe. We receive a confirmation and limited details (such as the card brand and last four digits) but never your full card number.

Information collected automatically

When you browse the store, we and our service providers collect standard technical data — IP address, device and browser type, pages viewed, and referring links — using cookies and similar technologies to operate the store, remember your cart, and understand how the store is used.

How we use your information

• Fulfill your order: Process payment, produce your made-to-order item, ship it, and keep you updated with confirmations and tracking.

• Support: Respond to questions, handle refunds or replacements, and resolve issues.

• Operate and improve: Maintain security, prevent fraud, analyze usage, and improve our products and store.

• Legal: Comply with tax, accounting, and other legal obligations.

We do not sell your personal information.

Who we share it with

We share information only with service providers who help us run the store, and only as needed to do so:

• Payment processing: Stripe processes payments and handles your card data under its own privacy terms.

• Production & shipping: Our print-on-demand and fulfillment partners receive your name, shipping address, and order details to produce and deliver your item.

• Hosting & analytics: Infrastructure and analytics providers that host the store and help us understand usage.

• Legal & safety: Authorities or advisors where required by law or to protect our rights.

Cookies

We use cookies and similar technologies that are necessary to run the store (for example, to keep items in your cart) and to measure and improve performance. You can control cookies through your browser settings; disabling some cookies may affect store functionality.

Data retention

We keep order and contact information for as long as needed to fulfill your order, provide support, and meet legal, tax, and accounting requirements, after which it is deleted or anonymized.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. To exercise any of these rights, email support@larkbrands.com. We will respond within the timeframe required by applicable law. You also have the right to lodge a complaint with your local data protection authority.

Children

Our store is intended for adults. We do not knowingly collect personal information from children under 13 (or the minimum age in your jurisdiction). If you believe a child has provided us information, contact us and we will delete it.

Contact

For any privacy question or request, email support@larkbrands.com or write to Agentically Inc., 1875 Mission St, Ste 103, San Francisco, CA 94103, United States.